Products

• Shipping costs are not included in the product prices and will be calculated at checkout.
• The exact shipping cost will be displayed before you confirm your order.

Here, you will find all the necessary information regarding our return processes and policies. Please read through carefully to ensure a smooth shopping experience.

Consumer Right of Withdrawal

• As a consumer, you have the right to withdraw from the contract within 30 calendar days from the day you receive the product.
• To exercise this right, you must inform us of your decision to withdraw by sending a clear statement via email or through our contact form on the website.

Return Process

• Products must be returned to the following address without undue delay and within 30 days from the day you inform us of your withdrawal:PYGAR CANADA SALES, LTD.
  135 HIGH STREET, BOWMANVILLE, ON, L1C 3B9
  
• Items must be returned in their original, undamaged packaging and condition.
• You are responsible for the costs of returning the products.

Refunds

• We will refund all payments received from you, including standard delivery costs, within 14 days of receiving the returned product.
• Refunds will be processed using the same payment method used for the initial transaction.
• Products that are damaged or show signs of use beyond what is necessary to determine the nature and functioning of the goods are not eligible for return.

Yes, we provide tool service and repairs. For details, please visit:Warranty & Repairs